Cancellation Policy
Electracore Ltd
Registered Address: 124, 257 Office Cromwell Road, London, England, SW7 4ET.
At GamesFlick.com, operated by Electracore Ltd, we prioritize customer satisfaction with every purchase. If you wish to cancel an order, please review our cancellation policy below:
At GamesFlick.com, we strive to ensure customer satisfaction with every purchase. If you wish to cancel an order, please review our cancellation policy below:
- Cancellation Period:
- Orders can be canceled within 24 hours of purchase without incurring any cancellation fees.
- For pre-orders, cancellations can be made any time before the product release date mentioned on the product page.
- Cancellation Process:
- To cancel an order, please contact our customer support team via email at support@gamesflick.com or through our online support chat available on our website.
- Please provide the order number and relevant details for quick processing.
- Refund Policy:
- Refunds for canceled orders will be issued using the original payment method.
- If the cancellation request is made within the stipulated cancellation period, a full refund will be provided.
- Refunds may take 5-7 business days to reflect in your account, depending on the payment provider.
- Exceptions:
- Once a game code has been redeemed or activated, the order cannot be canceled, and refunds will not be processed.
- For digital products, once the code has been sent or displayed to the customer, cancellations will not be accepted.
- Pre-Order Cancellations:
- Pre-orders can be canceled any time before the product’s release date mentioned on the product page.
- Cancellations made after the release date are subject to the standard cancellation policy.
- Policy Changes:
- Electracore Ltd reserves the right to modify or update this cancellation policy at any time. Any changes will be communicated through our website.
For any further queries regarding cancellations or refunds, please reach out to our customer support team.
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